"I would like to take this opportunity to thank you and your team for the exceptional service I received when I brought my van to you on Monday. I would personally like to thank Stephen who looked after me and, thanks to his help, I was back on the road the next day. I run a professional mobile wheel refurbishment business and have been doing this job now for over 10 years, during this time I have dealt with many dealerships. I can say, I've never come across anywhere that has provided such a professional and outstanding service as Volkswagen Van Centre (Bury St Edmunds). I was very happy to receive a video made by the technician that worked on my vehicle explaining his findings, this has given me confidence and trust that my van is in safe hands with you. Please be assured I will definitely come back to you in the future and highly recommend you to family, friends and associates.